Shipping Policy

Last updated: August 13, 2025

We currently support shipping to the United States, France, and the United Kingdom.

Shipping Methods

Rovess partners with reliable carriers such as USPS, Royal Mail, and other trusted logistics providers depending on the destination country.

• Orders under $10 will incur a $10 shipping fee.

• Enjoy FREE shipping on all orders $10 or more.

Total Delivery Time

Total delivery time = processing time + shipping time

Processing Time

Orders are typically processed within 1 business day.
Orders placed on Friday evenings, weekends, or holidays may require additional time.

Shipping Time

• United States: 2–5 business days

• France: 5–10 business days

• United Kingdom: 5–10 business days

Delivery timeframes may vary due to:

• Weather conditions

• Local holidays

• Customs inspections

• Other unexpected delays

Due to recent changes in customs policies (especially in the U.S.), some orders may be delayed by an additional 2–5 business days. We apologize for the inconvenience and appreciate your patience.

Additional Notes

• Local couriers deliver Monday to Friday (business days only).

• Please ensure your delivery address is correct and accessible.

• Keep your phone available; the courier may contact you.

• Most packages do not require a signature upon delivery.

Order Tracking

Once your order ships, we will send a confirmation email containing a tracking number.

Responsibility Matrix

Need Help?

If you have any questions, feel free to contact our support team at support@rovesshair.com — we’re always happy to assist you!

Thank you for choosing Rovess. We hope your dream wig arrives soon!